HR/IR Smart Guides

$32.90 inc. GST

A regularly updated step-by-step guide and scripting to managing daily workplace issues including handling grievances, social media, change management and more.

By subscribing to the Smart Guides, you’ll have a hands-on guide to workplace relations and labour legalities written in layman’s terms to help you protect your business, stay on the right side of the law and avoid potential disputes and grievances.

  • You’ll be able to take advantage of our free Research Department, where you can email us all your queries and receive an answer from our team within 48 hours. (This service is only available to subscribers!).
  • You’ll always be on top of important changes and developments in employment legislation and related topics with regular updates including practical, actionable tips you can implement in your workplace immediately. The Smart Guides are updated approximately every 6-8 weeks (or when legislation or rules change) you’ll be notified of changes via email.

Ever-changing industrial relations legislation… bullying and harassment and unfair dismissal claims… dealing with poor performance… implementing a legal disciplinary process… employee relations compliance… workplace flexibility and enterprise bargaining… the list goes on.

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Guide 1: A Business Guide to the Fair Work Act

Smart Guide No. 1

A Business Guide to the Fair Work Act


National Employment Standards and Award Modernisation3
— Transitional Provisions5
National Employment Standards (NES)15
— The 10 National Employment Standards15
Flexibility and Agreement Making17
— Redundancy pay period:24
— Termination Notice Periods25
Bullying Harassment and Workplace Discrimination28
General Protections (Adverse Action)30

Guide 2: HR/IR Survival Guide For Business

Smart Guide No. 2

HR/IR Survival Guide For Business


Large Businesses and Multi National Corporations2
— Workplace Based Productivity and Efficiency Bargaining2
— Managing Employee Performance and Productivity6
Medium Sized Businesses9
— FWA Model Flexibility clause10
— Better Off Overall Test Calculator13
— Managing Employee Performance and Productivity15
Small Business15
— Conversion to full-time or part-time employment19
— On the Horizon23

Guide 3: Handling Grievances, Disputes, Investigations & Actions

Smart Guide No. 3

Handling Grievances and Disputes, Workplace Investigations, Union influence/action and right of entry, Industrial Action


Handling Workplace Grievances and Disputes2
Workplace Investigations2
Union influence/action and right of entry13
— Workplace Dispute Model Clause14
Industrial Action18
— Model consultation term21
Employee Related Grievances and Disputes26
Unlawful Termination33
— Sham Contracting Arrangements35

Guide 4: Change Management, Transmission of Business, Services Level Agreements, Mentoring

Smart Guide No. 4

Change Management, Transmission of Business, Service Level Agreements and Mentoring


Change Management2
Transmission of Business15
Service Level Agreements21
Productivity Agreements23

Guide 5: Social Media, Internet & Email in the Workplace

Smart Guide No. 5

Social Media, Internet and Email in the Workplace


Smart Phones, Tablets and Other Mobile Devices 3
Use of the Internet6
Social Media14
Cyber Bullying22

Guide 6: Stress and Fatigue Management

Smart Guide No. 6

Stress & Fatigue Management


What is Stress?2
Causes of Stress4
Recognising Stress5
Stress Prevention and Management9
Fatigue and Overwork12
Stress Reduction Strategies16
Eliminating Stress From Your Environment18
Workplace Stress Prevention and Management26
Strategy Development27
Work-related psychological injuries31

Guide 7: Employers Guide to using Contractors

Smart Guide No. 7

Employers Guide to Using Contractors

Defining a Contractor
What is a contractor?
What is an employee?
Pitfalls for businesses
Establishing a Contractual Relationship
Creating a Contract
Negotiating the Contract
Hirer Responsibilities
Contractor Responsibilities
Maintaining a Contractual Relationship
Meetings and reviews
Performance and issue resolution
Payment and invoices
Application of relevant workplace policies and procedures
Protecting your business legally
Legal requirements for business
Legal requirements for Contractors
Sham contracting
Ending a contractual relationship
Unsatisfactory work
Unfinished work

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